Collapsible content

PAYMENTS

All transactions are encrypted and 100% secure.

Credit card payment is made with our partner STRIPE. All transactions are encrypted and 100% secure.

We also accept Apple & Google Pay Clearpay and Paypal.

Which currency is the website in?

Our default currency is GBP.

Price changes.

SAINT VIRGO store reserves the right to change prices of the products sold. The prices of the products will, during the time of placing an order, be valid throughout that specific process.


Currency Changes

Please note that when shopping on our website, all transactions will be processed in our store's default currency GBP.

If you choose to view prices in a different currency, our currency converter will provide you with an estimated conversion rate based on data provided by [floatrates.com](http://floatrates.com/). Please be aware that these conversion rates are approximations and may involve rounding.

We strive to provide accurate currency conversion information; however, we cannot guarantee the accuracy of the conversion rates displayed. Before making a purchase, we recommend that you double-check the conversion rate for your cart total using one of the most reliable currency exchange websites, such as [XE.com](http://xe.com/), [OANDA.com](http://oanda.com/), or [X-Rates.com](http://x-rates.com/).

Please also note that your bank or financial institution may charge additional fees for currency conversion. We encourage you to contact them for information on any applicable fees before completing your transaction.

We are not responsible for any discrepancies between the estimated currency conversion displayed on our website and the final amount charged by your bank or financial institution, or for any pricing discrepancies that may occur due to technical issues, bugs, or errors in the floatrates.com service, Squarespace platform, or our currency converter code. By using our website and completing a purchase, you acknowledge and accept that any such issues may result in incorrect price estimations, and you agree to hold the store harmless for any consequences arising from such discrepancies.

SECURITY

Security for the safety of your personal information. We use STRIPE PAYMENT GATEWAY / SSL Certificates to encrypt information passed to and from the website during registration and checkout.

When placing an order, you can immediately check the security validity by clicking the padlock icon that appears in the URL line of your browser window when SSL is activated.

PRIVACY POLICY & CODE OF CONDUCT

You can find our code of conduct here

Saint Virgo Privacy Policy

Saint Virgo is part of the GDPR Group. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

This website is hosted by Squarespace and its use is subject to Squarespace's Terms of Service and Privacy Policy.

Google Cookies

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Mobile Terms of Service

SAINT VIRGO

Last updated: March 31, 2024

The SAINT VIRGO mobile message service (the "Service") is operated by SAINT VIRGO (“SAINT VIRGO”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to SAINT VIRGO’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of SAINT VIRGO through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with SAINT VIRGO. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to SAINTVIRGO or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other SAINT VIRGO mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, email craig@saintvirgo.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Topics:

What data do we collect?

How do we collect your data?

How will we use your data?

How do we store your data?

Marketing

What are your data protection rights?

What are cookies?

How do we use cookies?

What types of cookies do we use?

How to manage your cookies

Privacy policies of other websites

Changes to our privacy policy

How to contact us

How to contact the appropriate authorities

What data do we collect?

Our Company collects the following data:

Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.

Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

Use or view our website via your browser’s cookies.

How will we use your data?

Our Company collects your data so that we can:

Process your order and manage your account.

Email you with special offers on other products and services we think you might like.

If you agree, Our Company will share your data with our partner companies so that they may offer you their products and services.

N/A

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Our Company securely stores your data using MailChimp

Our Company will keep your data for 6 months. Once this time period has expired, we will delete your data.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

N/A

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Saint Virgo from contacting you for marketing purposes or giving your data to other members of Saint Virgo.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@saintvirgo.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in

Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@saintvirgo.com

Call us: +(44) 07985 265211

Or write to us at: Fair View, South Green, Dereham NR19 1PU

DISCLAIMER

Our online store ambition is for the website to always be up and running, however we cannot guarantee this.

We cannot guarantee that all the products shown are available at the time you place your order. In the event the product you order is no longer available you will be contacted by e-mail shortly after placing your order.

FEDDBACK & COMPLAINTS

We welcome any comments about our service, so that we can improve what we are doing. We aim to deal with any problems quickly and fairly.

If you have reason to complain about our service, please email our customer services team stating clearly that you are making a complaint.

Our aim is to respond to your complaint within a few working days, either resolving the complaint, or with a timescale for resolution.